The Cigo Tracker platform and backend systems that feed the mobile app were impacted by an outage within Microsoft Azure's networking infrastructure. The outage also impacted Microsoft 365, Teams, and Outlook.
Due to this widespread outage, our systems were either fully or partially unavailable from 2:05 AM to 3:45 AM EST (7:05 AM to 9:45 AM UTC). The root cause was identified by Azure, and mitigated. This seems to have primarily impacted our customers in Europe and in the Middle East during their core hours of operation.
We apologize for any inconvenience this may have caused.