Cigo Status

System Status

All Systems Operational

About This Site

Welcome to Cigo Tracker's home for real-time information on system performance and security. Here you'll find historical data on system performance. If there are any interruptions in service, a note will be posted here.

You may also subscribe to be notified when service interruptions are signaled here.

Dashboard and Planner Operational

Public API Operational

Operator API Operational

iOS Operational

Android Operational

Routing and Itinerary Optimization Operational

Maps Operational

Notifications Operational

Outbound Email Service Operational

Outbound SMS Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

Network DNS errors from our hosting provider

Resolved - Microsoft Azure has confirmed that the underlying DNS outage has been mitigated.
Apr 1, 20:08 EDT

Update - Cigo Tracker and its services have recovered according to our monitoring systems. With that said, Microsoft Azure has no fully closed the incident report on their end. We will continue to monitor their infrastructure status updates and we will provide updates accordingly.
Apr 1, 19:15 EDT

Monitoring - According to the last update issued by the Microsoft Azure engineering team (see: https://status.azure.com/en-us/status), traffic has been rerouted to an alternative DNS. Our services seem to have resumed. We are continuing to monitor the situation, and we will continue to provide updates.
Apr 1, 18:41 EDT

Update - Microsoft Azure, our cloud hosting provider, is currently experiencing a widespread outage affecting our platform, and many others.
For more information, you can visit: https://status.azure.com/en-us/status

We apologize for the inconvenience, we're waiting for more information and resolution from them.
Apr 1, 18:05 EDT

Update - We are continuing to work on a fix for this issue.
Apr 1, 17:56 EDT

Identified - Our cloud hosting provider seems to be experiencing some major service disruption. Our team has contacted them and we are actively looking into the service disruption.
Apr 1, 17:55 EDT

Mar 31, 2021

No incidents reported.