Cigo Status

System Status

All Systems Operational

About This Site

Welcome to Cigo Tracker's home for real-time information on system performance and security. Here you'll find historical data on system performance. If there are any interruptions in service, a note will be posted here.

You may also subscribe to be notified when service interruptions are signaled here.

Dashboard and Planner Operational

Public API Operational

Operator API Operational

iOS Operational

Android Operational

Routing and Itinerary Optimization Operational

Maps Operational

Notifications Operational

Outbound Email Service Operational

Outbound SMS Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2021

No incidents reported today.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.

Sep 2, 2021

Network Gateway errors from our Cloud hosting provider

Resolved - This incident has been resolved, but our infrastructure team and the Azure support team are still actively monitoring specific gateways in case the problem resurfaces.

We apologize for the inconvenience this has caused to your operations throughout the day, and we hope to get a root cause analysis from the Azure Operational support teams involved in this incident.
Sep 2, 21:03 EDT

Monitoring - We have implemented a temporary workaround while we await further instructions from the Azure Support team.
Sep 2, 14:50 EDT

Update - We are continuing to work on a fix for this issue.
Sep 2, 14:33 EDT

Identified - The issue has been identified. We are awaiting for further instructions from the Azure support team since the problem seems to continue to persist intermittently.
Sep 2, 13:35 EDT

Investigating - We are currently investigating an issue that causes intermittent loading errors of resources across our platform and services.
Our team suspects the error is linked to the Microsoft Azure DNS.

An update will be provided once we have more information.
Sep 2, 13:02 EDT