Exports to Files Server
Incident Report for Cigo
This incident has been resolved.
Posted Dec 02, 2020 - 18:36 EST
We are continuing to monitor for any further issues.
Posted Dec 02, 2020 - 16:06 EST
A fix has been implemented and we are monitoring the results.
Posted Dec 02, 2020 - 14:00 EST
Our initial fix seems to not have completely resolved the issue. Our networking team is actively working on resolving this problem.
Posted Dec 02, 2020 - 12:23 EST
We were able to resolve the networking error and we are currently monitoring the resolution.
Posted Dec 02, 2020 - 12:00 EST
We've identified the cause of the issue to be related to a firewall configuration. We are actively working on resolving the issue.
Posted Dec 02, 2020 - 11:32 EST
Exporting itinerary data from the planner to our remote Files server is currently not possible.
Posted Dec 02, 2020 - 11:31 EST