Degraded performance on Sunday (Web and Mobile)
Incident Report for Cigo
On November 28th, before before 12 PM (GMT-5), we experienced a spike in traffic and URL crawling attempts that resulted in a temporary slow down of our application. Unfortunately, this also impacted a part of our backend infrastructure, causing increased response times for a few hours. We were able to mitigate and resolve the issue later during the day at around 3 PM (GMT-5), and we made further adjustments later at night at around 9:30 PM (GMT-5).

Our engineering team is actively working on additional ways to mitigate and minimize the impact of such incidents in the future.

We apologize for any inconvenience this may have caused for operations that were active throughout the day yesterday.

Thank you for your understanding
Posted Nov 28, 2021 - 11:00 EST