Scheduled Database Maintenance – Service Interruption on August 11, 2025

Scheduled Maintenance Report for Cigo

Completed

The scheduled maintenance has been completed.
Posted Aug 11, 2025 - 00:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 10, 2025 - 23:00 EDT

Scheduled

Please be advised that due to routine maintenance on our Azure Database server instances, our services will be temporarily unavailable for approximately 5 to 10 minutes at any time between 03:00:00 GMT and 04:00:00 GMT on Monday, August 11, 2025. This corresponds to 11:00 PM (August 10, 2025) to 12:00 AM (August 11, 2025) Eastern Daylight Time.

As provided by the Azure OSS team, the exact time of the maintenance within this one-hour window is not specified, but a brief drop in connectivity should be expected.

We appreciate your understanding and cooperation during this brief downtime. Please let us know if you have any questions or concerns.

Thank you for your continued support.
Posted Jul 25, 2025 - 17:14 EDT
This scheduled maintenance affected: Web applications (Dispatch Web Platform, Customer Tracker), APIs (Public API, Operator API), and Services (Routing and Itinerary Optimization, Notifications).