Notification system internal connectivity issues

Incident Report for Cigo

Resolved

This incident has been resolved.
Posted Jun 17, 2021 - 19:21 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 17, 2021 - 18:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2021 - 18:45 EDT

Investigating

We are currently investigating an connection issue to our notification system that manages sending email and SMS notifications.
Posted Jun 17, 2021 - 18:41 EDT
This incident affected: Services (Outbound Email Service, Outbound SMS Service).