Notification system internal connectivity issues

Incident Report for Cigo

Resolved

This incident has been resolved.

Posted Jun 17, 2021 - 19:21 EDT

Update

We are continuing to monitor for any further issues.

Posted Jun 17, 2021 - 18:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 17, 2021 - 18:45 EDT

Investigating

We are currently investigating an connection issue to our notification system that manages sending email and SMS notifications.

Posted Jun 17, 2021 - 18:41 EDT

This incident affected: Outbound Email Service and Outbound SMS Service.