Upcoming Azure Database Maintenance: Temporary Service Interruption for Cigo Tracker
Scheduled Maintenance Report for Cigo
The scheduled maintenance has been completed.
Posted Jan 26, 2024 - 08:03 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2024 - 17:00 EST
We want to inform you about an upcoming maintenance event that will temporarily impact our services. This is due to a scheduled maintenance by our Azure Database server provider.

# Maintenance Window
- Start: 22:00 UTC on January 25th, 2024 (17:00 Eastern Standard Time on January 25th, 2024)
- End: 13:00 UTC on January 26th, 2024 (08:00 Eastern Standard Time on January 26th, 2024)

# Expected Impact:
- Duration: Brief service interruptions, lasting approximately 5 to 15 minutes.
- Affected Services: All Cigo Tracker services may be unavailable during this period.

# Why This Maintenance is Happening:
This maintenance is part of Azure's ongoing efforts to enhance service reliability and performance. We received this notification from the Azure OSS team, and while the exact timing within the window is uncertain, we want to ensure you are aware and prepared.

# What You Need to Know:
Please plan your activities accordingly, as Cigo Tracker services might be intermittently unavailable for a few minutes during this window.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure the continued performance and reliability of our services.

Stay tuned for any further updates. If you have any concerns or questions, please feel free to reach out to our support team.

Thank you for your patience and understanding.
Posted Jan 25, 2024 - 17:00 EST
This scheduled maintenance affected: Web applications (Dispatch Web Platform, Customer Tracker), APIs (Public API, Operator API), Mobile applications (iOS, Android), and Services (Routing and Itinerary Optimization, Maps, Notifications, Outbound Email Service, Outbound SMS Service).