Issues with routing and route optimization

Incident Report for Cigo

Resolved

This incident has been resolved.

Posted Aug 31, 2022 - 13:55 EDT

Update

We are continuing to monitor for any further issues.

Posted Aug 31, 2022 - 13:53 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2022 - 13:51 EDT

Identified

The issue has been identified with one of our third party providers, and we are working with them to resolve it as soon as possible.

Posted Aug 31, 2022 - 13:15 EDT

This incident affected: Routing and Itinerary Optimization.