System Status

All Systems Operational

About This Site

Welcome to Cigo Tracker's home for real-time information on system performance and security. Here you'll find historical data on system performance. If there are any interruptions in service, a note will be posted here.

You may also subscribe to be notified when service interruptions are signaled here.

Web applications Operational
Dispatch Web Platform ? Operational
Customer Tracker Operational
Mobile applications Operational
iOS ? Operational
Android ? Operational
APIs Operational
Public API Operational
Operator API ? Operational
Services Operational
Routing and Itinerary Optimization ? Operational
Maps ? Operational
Notifications ? Operational
Outbound Email Service Operational
Outbound SMS Service Operational
Home page ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 26, 2025

No incidents reported today.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Degraded Platform Performance Due to Ongoing System Update
Resolved - The issue has been fully resolved. We reverted the deployment that caused the disruption, and the related changes will be revised and rescheduled for a future release. Thank you for your patience and understanding throughout the investigation.
Jun 23, 17:00 EDT
Identified - We’ve identified the cause of the issue. While platform performance has recovered, the underlying system update did not complete successfully. Our team is conducting a thorough review of the root cause and will provide further updates as we determine the next steps.
Jun 23, 16:16 EDT
Investigating - We are currently investigating an issue related to an ongoing system update that is impacting platform performance and availability. Users may experience slow response times or intermittent access issues. Our engineering team is working to identify the root cause and restore full functionality as quickly as possible. We will share updates as progress is made.
Jun 23, 16:08 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Scheduled Database Maintenance – Service Interruption on June 16th
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:00 EDT
Scheduled - Please be advised that due to routine maintenance on our Azure Database server instances, our services will be temporarily unavailable for approximately 5 to 15 minutes at any time between 03:00 AM GMT and 04:00 AM GMT on Monday, June 16th, 2025. This corresponds to 11:00 PM (Sunday, June 15th) to 12:00 AM (Monday, June 16th) Eastern Daylight Time.

As provided by the Azure OSS team, the exact time of the maintenance within this one-hour window is not specified, but a brief drop in connectivity should be expected.

We appreciate your understanding and cooperation during this brief downtime. Please let us know if you have any questions or concerns.

Thank you for your continued support.
Jun 10, 00:14 EDT
Jun 15, 2025
Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

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