Cigo Status

System Status

All Systems Operational

About This Site

Welcome to Cigo Tracker's home for real-time information on system performance and security. Here you'll find historical data on system performance. If there are any interruptions in service, a note will be posted here.

You may also subscribe to be notified when service interruptions are signaled here.

Web applications Operational

Dispatch Web Platform Operational

Customer Tracker Operational

Mobile applications Operational

iOS Operational

Android Operational

APIs Operational

Public API Operational

Operator API Operational

Services Operational

Routing and Itinerary Optimization Operational

Maps Operational

Notifications Operational

Outbound Email Service Operational

Outbound SMS Service Operational

Home page Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

Incident Notice: Microsoft Azure Outage

Resolved - Microsoft has confirmed that all affected Azure services have been fully restored.
Cigo Tracker systems were back to normal operation as of 16:59 EST.

Following service stabilization, we have now reverted from our backup environment back to our primary infrastructure. All systems are operating normally, and performance remains stable.

If you wish to receive the official Microsoft incident report once it is published, please email us at support@cigotracker.com
, and we will make it available to you as soon as we receive it.

Thank you for your patience and understanding throughout this Azure service disruption.
Oct 29, 21:24 EDT

Monitoring - We have successfully bypassed the Azure Front Door issue. While Azure continues to experience a global outage, Cigo Tracker remains fully operational through our failover.

Please note that Cigo Tracker is currently accessible only via https://app.cigotracker.com
.

We will continue to closely monitor system performance and provide updates as the situation with Microsoft Azure progresses.

Thank you for your continued patience and understanding.
Oct 29, 16:59 EDT

Update - We are continuing to work on a fix for this issue.
Oct 29, 15:15 EDT

Update - We are continuing to work on a fix for this issue.
Oct 29, 15:12 EDT

Update - To ensure our clients’ operations remain uninterrupted, we have activated our failover.
You can access the Cigo Tracker platform directly at https://app.cigotracker.com
.

Please note that our main website (home page) will remain temporarily inaccessible during this period. This decision was made intentionally to prioritize platform uptime and maintain delivery operations for all clients.

Microsoft is actively deploying their last known good configuration and has begun recovering nodes to restore full connectivity. While progress is ongoing, Microsoft has indicated that protective safeguards are extending the overall recovery time.

We will keep the system status as Degraded until we have collected sufficient data to confirm full stability, at which point we will mark the system as Operational.

You can monitor Azure’s live updates here: https://azure.status.microsoft/en-us/status

All times are reported in Eastern Standard Time (EST).

Thank you for your patience and understanding as we continue to monitor and provide updates in real time.
Oct 29, 15:02 EDT

Identified - We’re aware of a Microsoft Azure service disruption that began around 16:00 UTC (12:00 PM EST) and is currently affecting the availability of some Cigo Tracker services.
The issue is related to Azure Front Door (AFD), which is also impacting access to the Azure Portal and other Azure-hosted systems globally.

Microsoft has acknowledged the issue and is actively working on mitigation steps, including failover options for affected infrastructure. Their latest update was posted at 16:57 UTC (12:57 PM EST) on October 29, 2025, confirming that investigations are ongoing.

Our team continues to monitor the situation closely and will provide additional updates as Microsoft releases more information or once services stabilize.

For live updates directly from Microsoft, you can check the Azure Status Page here:
🔗 https://azure.status.microsoft/en-us/status

Thank you for your patience and understanding.
Oct 29, 13:10 EDT

Update - We are continuing to investigate this issue.
Oct 29, 12:09 EDT

Investigating - We are currently experiencing service disruptions due to a Microsoft Azure outage affecting Cigo Tracker’s infrastructure.
Our team is actively monitoring the situation and working closely with Microsoft to restore full functionality as soon as possible.

We will continue to provide updates as new information becomes available.

Thank you for your patience and understanding.
Oct 29, 11:58 EDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.